FAQS

1. We keep good quality and competitive price to ensure our customers benefit ;

2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

Generally, it will take 5 weeks after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

First we discuss order details, production details by email or TM. Then we issue you an PI for your confirmation. You will be requested to do pr -epaid full payment or deposit before we go into production. After we get the deposit, we start to process the order. We usually need 7-15days if we don’t have the items in stock. Before production has been finished, we will contact you for shipment details, and the balance payment. After payment has been settled, we start to prepare the shipment for you.

After you confirm our PI, we will request you to pay. T/T and Paypal, Western Union are the most usual ways we are using.

You can contact us by email about your order details, or place order on line.

We have spot inspection and finished product inspection. We check the goods when they go into next step production procedure.

Replacement. If there are some defective items, we usually credit to our customer or replace in next shipment.

Generally, we pack our goods in cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Yes we can produce by your samples ,we can send you samples for free, but customer need to pay courier cost by themselves.